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First Bank and COVID-19

At First Bank, the well-being of our clients and our employees is our number one priority. In light of the uncertain impact of the Coronavirus disease (aka COVID-19 or the novel coronavirus), we wanted to assure you that we are taking precautionary measures to help keep our employees healthy and we have plans in place to ensure that your financial needs will be met if the virus directly impacts our area.

What we’re doing to prevent exposure to the virus

  • We have formed a response team to closely monitor this situation as it evolves and to recommend appropriate responses and precautions
  • We are communicating regularly with our employees with information on proper hygiene and safe social interaction
  • We have instructed cleaning personnel at all of our locations to implement additional sanitization procedures
  • We are restricting employees’ non-essential travel amongst our branches
  • We are imposing self-quarantine measures for employees who are exposed to individuals with the virus 

  • What you can do to reduce your exposure to the virus

  • Avoid trips to the bank by using our online banking service on your computer or mobile app - deposit checks, check your balance, transfer funds, and pay bills
  • Use your debit card to minimize your contact with cash
  • Utilize ATMs to perform basic check and cash deposits
  • Contact us via phone, email, or chat through our online banking service
  • Visit the Centers for Disease Control and Prevention’s website to learn more about steps you can take to prevent the virus in your daily activities 

  • We are hopeful your families and community stay safe during this uncertain time as we continue to actively monitor the situation and react accordingly to ensure that your financial needs are met. We can’t predict the evolution of the Coronavirus disease but rest assured that we will do our best to maintain a safe environment for our employees and clients. Based on our own preparedness, we are confident that our locations will continue to be safe and open for business. As more developments arise, we will continue to keep you informed.

    Thank you for entrusting us for your financial needs.

    With regards,

    Nikki Roser


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