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Our Culture

By maintaining open lines of communication, ensuring clear expectations, celebrating successes, and serving our communities, our team cultivates a culture that builds success for our clients and our associates.

Maintaining Open Lines of Communication

It's vital for our associates to be informed of company goals, progress, and developments as well as changes within our market and our industry.

• Each week, our CEO Al creates a video address, our president Nikki posts an internal blog, and all employees take part in departmental huddles.
• On a monthly basis, an internal newsletter is distributed with personal and work-related employee information.
• Once per quarter all associates gather for a celebration at which they hear about the state of the company, receive recognition for accomplishments from the previous quarter, and build relationships with coworkers from throughout the company.
• In the spring and the fall, Al chats with employees at each location at breakfasts where employees have the chance to ask the CEO about anything.

What associates are saying

“You're in touch with someone from senior management at least weekly.”

“Employees are free to express themselves.”

“Al’s (CEO, Al Fritschle) weekly radio addresses keep us informed of the bank's goal and where we stand on achieving those goals.”

“Nikki’s (President, Nikki Roser) weekly blog keeps us focused on the items that make a difference, and to see what still need to do. It helps us to continue to see the bigger picture.”

Ensuring Clear Expectations

We know that it’s just as important for our employees to know how their job ties to the company’s strategic initiatives as it is for them to know how to do their job. On a quarterly basis, employees have performance appraisals during which company and department-wide strategic goals are discussed, past performance is evaluated by the employee and supervisor, and specific goals and plans are established for the employee for the coming quarter that tie directly to the company’s goals. Employees truly understand what success means in each of their respective roles.

What associates are saying

“We are kept informed of the bank's goals and where we stand on achieving those goals.”

“Our Job Performance Progress Plans and critical drivers are working very well - lets employees know what is expected and where they stand.”

Celebrating Successes

Employees understand and work diligently toward their specific goals, and when those goals are achieved, we celebrate! Each quarter, our entire team gathers for a celebration at which individual, departmental and company-wide accomplishments are acknowledged, applauded, and rewarded monetarily.

What associates are saying

“Quarterly celebrations make employees feel appreciated and gives everyone a chance to bond and interact with other branches.”

“Quarterly celebrations inspire employees.”

"The quarterly celebrations are a great release after three months of hard work."